Returns
To return a DIGITEES product: To return a product simply email us at contact@digitees.com.au and request with order number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it.
What can be returned: Only defective or items with any noticeable issue can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: No returns will be accepted after 7 days of receipt of purchase. Items that are not in their original condition cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.
Returns for refund: must be made within 7 days of receipt of purchase.
Returns for exchange or store credit: must be made within 7 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to initiate a return. Please indicate if you want a replacement or a refund.
Send the package to:
DIGITEES - Returns
P O Box 125
Gungahlin
Australian Capital Territory 2912
Australia
